General Terms and Conditions for Online Orders via the ebrocolor.com/shop website

§ 1 Scope

Contracts shall be concluded exclusively on the basis of these General Terms and Conditions in the version available on the Internet at the time of the order.

§ 2 Contractual partners

§ 3 Conclusion of contract

The illustrations or descriptions of goods and services shown on the website do not yet constitute a legally binding offer, but only an invitation to submit offers. A binding offer (§ 145 BGB) only comes into effect with the order by the client, which is triggered by clicking the button „order with costs“
The offer can be accepted by the contractor by sending an order confirmation within two working days by e-mail.
The confirmation of receipt of the order sent automatically by e-mail immediately after the order does not constitute acceptance of the contract.

§ 4 Delivery and delivery times

Unless otherwise agreed, the Contractor shall deliver to the delivery address provided by the Client.
The delivery time depends on the respective order and results from the product descriptions.
Return of Transport Packaging: Pursuant to the German Packaging Act (Verpackungsgesetz), the Contractor is obliged to take back transport packaging or offer a suitable return solution. The Client may independently and in compliance with the law dispose of the transport packaging. In such a case, the Client shall receive a credit note from the Contractor, the amount of which is determined on a case-by-case basis. Current credit rates per material type are provided upon request or communicated separately.

§ 5 Prices; Shipping costs and customs duties

All orders will be fulfilled at the price valid on the date of receipt of the order. All prices are in euros. Shipping costs are not included; these are borne by the client. The shipping costs shall be indicated in the description of the goods/services when the order is called up. The Contractor shall inform the Customer of the shipping costs in the description of the goods/services, when calling up the shopping basket and on the order page. The shipping costs shall also be shown by the contractor on the invoice.

§ 6 Retention of title

The goods shall remain the property of the Contractor until payment has been made in full.

§ 7 Payment

Payment shall be made at the option of the Customer by means of a payment method indicated at the beginning of the order process.

For business customers, we offer invoice payment by bank transfer only after receipt of goods and invoice (“BNPL”). In order to provide this service, we cooperate with the financial service provider Billie GmbH. We assign the debt to Billie GmbH once a valid address and credit check has been performed during the ordering process. Please transfer the invoice amount within the payment period indicated on the invoice. The transfer needs to be made to the account indicated on the invoice. The privacy policy of Billie GmbH can be found here: https://www.billie.io/en/privacy-policy. It applies in addition to our privacy policy and our terms and conditions.

§ 8 Warranty

If the service or the delivered goods are defective, the statutory warranty provisions shall apply.

§ 9 Deliveries

Supplies (including digital data) by the Client or by a third party engaged by the Client shall not be subject to any inspection obligation on the part of the Contractor, unless otherwise agreed.

§ 10 Third party rights

The Client assures that the rights of third parties, e.g. copyrights, trademark rights or personal rights, are not infringed by his order specifications, in particular by templates supplied by him.

§ 11 Jurisdiction agreement / severability clause

If a provision of these General Terms and Conditions of Business or within the framework of other agreements should be or become invalid, this shall not affect the validity of all other provisions or agreements.

§ 12 Exclusion of the right of withdrawal

The right of withdrawal does not apply to the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by you is required or which are clearly tailored to your personal needs.

Since our unprinted items are not stock items, even unprinted items are only produced after an order has been placed, therefore production time is incurred and the goods are excluded from the right of cancellation

§ 13 General

These terms and conditions have been prepared in several languages. In the event of contradictions or ambiguities between these versions, only the German version shall be authoritative.